empty show when open it from PCdot 2 at home

  • Hi

    im a begginer -beginner . we install the dot2 in our auditorium 2 months ago

    i work ate home because of Covid so difficult to explain everything

    i create simple show at home i can load it

    somebody present a my auditorium (not a technician ) send me the .gz file of my show (via usb from the consoel) to practice with already done show at home

    the problem is that when i open it , the apps says- error 72 ''show is empty''

    hoevver,the file is present( k-500 2020.show.gz ) but is reaaly big compare to demo show include with softwaare

    Any idea why that say empty show ?