Switching from node to 3d

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    Hello there.
    Using onPC,3d(on same PC) and node.I`m having trouble with switching between node which I use in event and dot2 3d when I`m at office.


    So generally, In event I`m using dot2 node(using ethernet connection), if I need something to change or whatever(event is already ended and NO node connected) Im switching on Pc to virtual internet driver(both on PC and 3d ar set to same). When I click add 3d(in setup window) it adds it, connect to it, but then it crushes(no message or anything happens) on PC just stop working, I cant do anything, only close 3d, then on Pc working again. Usually I need to do this like 3 times till everything is ok(doing same thing all over again).


    I`m very sorry about bad english, but I hope someone will get it.
    Long story short, I need atleast 3 times to start both programmas, doing same thing. With node there is no problem.


    Edited: The heart in 3d, goes from red to green, and then back to red(like disconecting)

    Windows defender and firewall are on, but for Firewall added in exceptions.


    I have not used node for now and Just now started on Pc and 3d everything connect just perfectly with first time(windows defender and firewall untouched)


    Maybe I`m doing something wrong? After using my node. Because using just 3d for days in row and with no problems.

    are you using a laptop ?
    could it be that you disconnect the power aswell, when disconnecting the node?
    and actually are running on batteries, when you had problems?

    I would expect any issues is more likely to be cased by switching to battery power than by disconnectng the node.
    Check your Powersave options.
    Most laptops will by default will enter powersavemode when runing on batteries, reducing the overall performance of your computer, like lower the CPU clockspeed, switching from dedicated to intergrated graphic etc etc., which is not good for GPU hungry applications (like 3d and onPC)

    Hello, sorry for long answer, but didn`t had time to actually test all those features as I didn`t need 3d for a while.


    But I must say, problem is still on. Turned firewall, defender off same problem, running both apps as administration.
    Made new show file, same problem. at 5th time it connected to 3d and everything went smooth.


    having no problem to connect node to onPc, when switching back.

    Last time I was on battery power, but I didnt pluged it in electricty. And magicaly it started to work :)


    heart on 3d goes green when i connect, it works for like 3-4 seconds and then both applications are basicly unusable until somehow i close on of them, basicly disconnects.

    Don't get me wrong, but does your laptop fulfill the system requirements for dot2 onPC and 3D?
    You can check this here:


    onPC > https://help2.malighting.com/Media/TopicPdf/15608/7
    3D > https://help2.malighting.com/Media/TopicPdf/16034


    I'm not sure if we can solve this via the forum - maybe it makes sense if you talk to my support colleagues in your country...if you let me know where you are from I can forward your issue to the person in charge.


    Cheers,
    Lars

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