Crash when saving or updating cue

BECOME PART OF THE COMMUNITY - Sign up here
  • Hello, everytime I try to save a new cue or update an existing cue… It crashes.. Tried updating to the latest and same issue. Was working just fine a couple weeks ago with no issues. Running Windows 10

  • Can you please make sure you're running onPC as a windows administrator?

    1. Close onPC
    2. Right-click on the desktop icon
    3. Go to Properties
    4. Go to the Compatibility tab
    5. Enable the checkbox near the bottom for "Run this program as a Windows administrator"
    6. Ok + Apply
    7. Reopen onPC

    Also, just do double-check, when you say "tried updating to the latest", you're now running v1.6.3.5, correct?

    If you load one of the demo show files, are you able to save / update cues in there? If so, can you please send your show file to your local distributor for them to do further investigation?

Participate now!

Don’t have an account yet? Register yourself now and be a part of our community!