dot2 Screen would not turn on

claudia227 · Oct 23rd 2021

Hi,

the dot2 screen remains black & would not turn on even though there is power flowing through.

the console was working fine last weekend but suddenly acted like this when we tried to turn it on today

Is there a workaround for this? I've checked power, change cables, but it still remains the same

Would appreciate any feedback/advise as it is urgent! Thanks!

Krzysztof Korzeniowski · Oct 23rd 2021

Connecting the computer with dot2 onpc with the dot2 console via lan, or connecting an external monitor to the console - will allow you to work.

I am afraid that a visit to the repair service will be necessary

claudia227 · Oct 23rd 2021

is there any reason or cause, which made the screen black/not on?

Krzysztof Korzeniowski · Oct 23rd 2021

It's hard to say anything. If the console has been shipped, something may have come loose. It is also possible that it is the fault of moisture and bad connection.

Ultimately, damage to the power supply or the lcd module itself

claudia227 · Oct 23rd 2021

oh man. Thanks though! Shall get it sent for repair

dot2 Screen would not turn on

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