For tonight show I calibrate the screens and when I finish with the last one left side the lights on executors went off, and all exec were stuck. The editor was fine, it was nothing on cross faders. That's weird. Any thoughts? Thanks.
Executors get stuck
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Hi Tache,
if it behaves like you report it, it is clearly a bug in the siftware.
We´ve very rarely heared of the same issue,
but we were never able to reproduce it here in the technical support.
On what dot2 model did that happen?
What software version are you using?
Any hints how you did it, or are you able to reproduce it?
Cheers,
Michael
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Hi Michael, yes it is a dot 2 and the software is 1.5, after screen calibration the lights were off from executors, just one executor was keeping the light but was not changing the intensity whatsoever, was stuck on 50% and the rest of executors was doing nothing.
Thank you.
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I will try to reproduce that tomorrow.
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Hi Michael, I reproduce the situation and is soing the same. I will attach a short movie if is possible. Thank you. Ps. I just attach a picture. So when I calibrate the middle screen exec. 1thru6 get off and stuck at 0% and when the left screen get calibrate, exec 7 thru 14 get off and stuck at 0%
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Hi Tache,
thank you for the information!
if you could provide a video clip, it would be most helpful.
Please send it to tech.support@malighting.com.
If possible with your showfile, as we still cqn not reproduce it on our dot2 XL-F
thanks for your help !!
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